Dear Ms Lim,
As a graduate from Republic Polytechnic, I had gone through
some communication skills module back then. I had seen the changes it had on me
as weeks passes. There’s a point of time where I felt truly comfortable
presenting in the front of my class. Working as a grab driver, I had a fair
share of exposure to all kinds of people. The communication skills I picked up
back in polytechnic studies do help me read other body language.
Strength
My ability to read others’ body language had helped me get
good rapport with some of my passengers. An incident, in which I am proud of,
happened when I pick up a passenger for my grabjob. As she was boarding, I
noticed that she was feeling down. Looking down, frowning and dragging her
feet. I managed to chat with her and found the reason behind her behaviour. She
was bullied by her senior at work. At first, I didn’t think that chatting with her
had much effect to her mood. But at the end of week, I checked my passenger’s
review. There she is, giving 5-stars rating writing about how I made her day
better and bravely faced her bullies.
Weakness
As much as being able to read body language, I tend to be
quiet if I think talking is unnecessary. As a result, some people who do not
know me tend to think that I am anti-social. During my orientation camp at SIT,
one of my group mate asked me if I am anti-social because I didn’t talk much. Of
course, I didn’t bother to explain and brush it aside.
I hope that going through this module will help me
effectively communicate with others and make my university life more
meaningful.
That is a very good initiative of you, keep it up! Hope you will achieve your goal!
ReplyDeleteI had the same experience as you back then when I did my first presentation in front of the class in polytechnic. But they always say that practice makes perfect so I am sure that with practice you will be fine too!
ReplyDeleteHi Zhong han, this post well structured and you did a great job building rapport with your passengers during work. I believe that you will be able to learn to communicate more effectively as you interact with more and more people throughout your time in the university.
ReplyDeleteHi Zhong Han, I really admire your courage to intercede obstacles faced by your passenger. I always believe that grab/uber drivers has the most upfront experience in dealing with different types of customers. I'm sure you have improved greatly on your interpersonal skills after working with grab. How is it like balancing work and studies?
ReplyDeleteThanks for the comment. It can be tiring at time balancing work and studies, but I really enjoy been kept busy all the time, not wasting my time.
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